Business Analysis Practice

Business Analysis Practice

Course Code: SBAP

Duration: 3 days

(Course includes examination fee)

Course Overview

This course introduces attendees to essential business analysis skills. Practical sessions use real-life case studies to examine key areas such as:

  • SWOT analysis
  • Stakeholder management
  • Business activity modelling
  • Investigation of the business situation
  • Analysis of key issues and their root causes
  • Gap analysis
  • Identification and evaluation of possible solutions

Course Content

Business analysis rationale

  • The scope of business analysis
  • Definition of business analysis
  • The development of business analysis
  • The business change lifecycle
  • Roles in business analysis

Strategic analysis in context

  • External analysis – PESTLE, Five Forces Analysis
  • Internal analysis – Resource Audit, MOST
  • Building a SWOT analysis
  • Critical success factors and key performance indicators
  • Measuring performance – the Balanced Business Scorecard

A project approach to business analysis

  • Initiating a business analysis study
  • Defining terms of reference

Understanding business situations

  • Review of investigation techniques
  • Documenting the business situation:
    • Rich pictures
    • Mind maps
    • Fishbone diagrams

Business perspectives

  • Identifying stakeholders
  • Analysing stakeholders – Power/Interest Grid, RACI
  • Stakeholder management strategies
  • Defining business perspectives – CATWOE

Analysing and modelling the business activities

  • Types of business activity
  • Building a conceptual business activity model
  • Consolidating perspectives and building consensus

Identifying potential solutions

  • Business events
  • Business rules
  • Business process models
  • Exploring the gap between the current and desired situation
  • Identifying areas for business improvement – POP-IT
  • Taking a holistic approach to business improvement

Making the business case

  • Analysing feasibility
  • Contents of a business case
  • Options
  • Costs and benefits
  • Impacts and risks
  • Lifecycle for the business case

BCS Certificates

The course prepares participants to sit the one-hour, open book, examination leading to the Certificate in Business Analysis Practice offered by BCS, The Chartered Institute for IT. This certificate is a core module for the BCS Business Analysis Diploma and is a specialist practitioner module in the BCS Solution Development Diploma.

Last Edited: May 2016


Business Analysis Practice

Duration: 3 days

RRP: £1,295.00 exc. VAT 

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Next 6 months

Blythswood - Glasgow
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