This Oracle R12 Order Management course is designed to give delegates the knowledge to use Oracle R12 Order Management to manage the order fulfilment process, from order entry, through to shipping confirmation and generation of sales invoices through the AutoInvoice process.
By the end of this Oracle R12 Order Management course, delegates will know how to manage customer accounts and to enter and manage orders. They will also learn how to update orders, perform mass changes on orders, create holds, cancel and close orders. They will practice interfacing order lines to Oracle Accounts Receivable in order to generate sales invoices.
Who will the Course Benefit?
The course is designed for End Users of Order Management who might include staff working in a customer services department, or those involved in fulfilling the orders such as those in a warehouse or logistics team.
Our Oracle R12 courses and labs are based on Oracle Financials 12.1.3 software using the standard Oracle Vision database.
The delegate will learn and acquire skills as follows:
Creating Customer Accounts
Managing Customer Accounts
Creating Profile Classes
Assigning Profile Classes to Customer Accounts
Entering Sales Order Headers and Sales Order Line Items
Checking Stock Availability
Applying Charges for Freight
Booking, Releasing and Picking Orders
Releasing and Shipping Orders
Entering Fast Orders
Managing Orders, including Changing and Cancelling Orders
Inquiring on or Amending a Pricelist
Querying and Processing Order Returns
Running Standard Reports
Generating Invoices and Credit Notes using AutoInvoice
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