Terms and Conditions

About Us

StayAhead Training is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contact page.

Our full terms and conditions can be found here.

Our Contact details:
StayAhead Training Ltd
The Lightbox, Willoughby Road,
Bracknell, RG12 8FB

Phone: +44 (0)20 7600 6116
Email: enquiries@stayahead.com
VAT Registration Number GB607958994

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payments. These are processed by the largest independent Payment Service Provider in the UK, Sage Pay. Your card will be charged in Pounds Sterling (British Pounds). Other currencies shown on the site are for information purposes. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the British Pound transaction value shown to US Dollars or your own currency.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Tax

Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. Our VAT Registration number is: GB607958994.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us

If you need to reach us, please email us using the link on the contact page, alternatively, you can call on +44 (0)20 7600 6116.