StayAhead's Latest Job Vacancy : IT Technician/Office Support

IT Technician/Office Support

Progress your career and join the leading UK independent IT Training specialist
Are you ambitious, motivated and ready to join a team of like-minded professionals? Do you want to work for a dynamic and fast-moving company? We are looking for an enthusiastic, proactive, energetic person who wants to thrive in a technology driven fast-paced environment.
You will be given the opportunity to develop and hone your IT skills, safe in the knowledge that we will provide you with quality training and ongoing support to enhance your existing skills as a successful member of our IT Team.
You will receive:
  • Comprehensive training to enable you to succeed as a successful member of the IT Team
  • Experience working with our renowned client base including; JP Morgan, AXA Insurance, HSBC, Argos, Western Power, ONS, Home Office, DWP
  • Job security
  • Ongoing support and mentoring
  • Potential career progression into a variety of roles
  • Opportunity to gain knowledge of cutting-edge technology
  • Recognition for your achievements
StayAhead Training are committed to ensuring that those who work hard to exceed expectations, contributing to the company’s success, are rewarded. See below Job Specification and apply now to join StayAhead Training the leading independent IT Training specialist in the UK.
The primary priority of the IT department is to provide support and resources to enable the successful delivery of training courses and the smooth operation of IT in relation to Office Staff.
The purpose of this document is to outline the major IT areas of responsibility for the IT Technician/Office Support position. It does not cover all the duties to be performed within this role.  
Training Areas
  • Maintain all classrooms and training areas to an acceptable standard of presentation at all times.
  • Be responsible for the readiness of any classroom for Course Start, including the setting out of handbooks, pens etc. Handbooks will be prepared and made available by Administration staff.
  • Make sure the necessary equipment for a course is ready (including its image) in each London classroom.
  • Ensure all issues of a technical nature are reported to the helpdesk as appropriate.
  • Deal with technical problems as directed by the IT management team.
Remote Centre and Onsite Related Events
  • Make ready for collection all kit for onsite courses.
  • Check all returned onsite kit against original documentation.
  • Check all returned onsite kit for damage and missing items and report any concerns to the IT Manager immediately.
  • Ensure all images are prepared ahead of Remote Centre/Onsite Courses and liaise with the local representative to confirm remote access connections.
Office Support
  • Make sure all equipment and software is returned to its proper place when finished with and as directed by the IT management team.
  • To maintain adequate provision of resources related to the Training and Office areas.
  • Provide general administrative support for the smooth running of the office.
These duties may change in accordance with the requirements of the role.

Please email CV and a cover letter to Strictly no agencies please.

StayAhead Training is an Equal Opportunities Employer and welcomes applications from all sections of the community.

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Established 1992, with centres throughout the UK, featuring a team of full-time dedicated professional training consultants...

StayAhead Training is one of the UK's leading independent providers of Oracle, Unix, Linux, MySQL, Java, PHP and Web Development training. These technical courses are complemented by a range of ITIL & Business Analysis courses.

Scheduled courses are available in 7 centres throughout the UK including London, Birmingham, Manchester, Bristol, Leeds, Sunderland and Edinburgh. We also provide training on our client's premises, this training can be tailored to the specific needs of the client. Our courses have been designed to ensure that people can fulfil their job role and also help prepare delegates for certification in Oracle, Red Hat, Solaris, MySQL, Linux, SUSE Linux, Java and HP-UX.

Working in association with both the Oracle (OUG) and Hewlett Packard (HPUG) User Groups, StayAhead Training have a reputation of providing high quality value for money training at a cost effective price. Our quality is assured by a team of dedicated professional training consultants who work full time for StayAhead Training and who blend their training skills with a wealth of hands-on experience.

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