Course Code: LCSI-G1
Duration: 3 days
Our training courses can also be delivered at a location of your choice...
The course builds on the principles covered as part of the ITIL Foundation course and is aligned to the 2011 syllabus. It focuses on the lifecycle aspects of continual service improvement. The course covers the management and control of the activities and techniques within the continual service improvement stage of the lifecycle but not the detail of each of the supporting processes.
This qualification provides a complete management-level overview of Continual service improvement including all its related activities.
Be prepared for the ITIL Continual service improvement examination
This course is primarily for IT Managers and Practitioners involved in the strategy, design, implementation and on- going support and delivery of business IT services and those interfacing with information systems who require an insight into Service Management best practice. This may include Business Analysts, Business Relationship Managers, Project and Programme staff.
Delegates are required to meet the following mandatory prerequisites:
Hold the ITIL Foundation Certificate in IT Service Management or earlier ITIL (V2) Foundation plus Foundation Bridge or ITIL Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes).
NOTE: Course technical content is subject to change without notice.
ITIL® Service Lifecycle: Continual Service Improvement with Exam
Duration: 3 days
RRP: £1,245.00 exc. VAT
London - Old Broad St
|09 Dec 2019||Spaces||Book @ £1,148.00 exc. VAT|
Public Scheduled and Closed
UK and Overseas
Our independent Oracle, Solaris & Red Hat Linux curriculums helps prepare delegates for official certification.
Cannot see a sutiable date?
Please call us and we will try an accommodateyour needs!
Our Course Curriculum