Implementing Cisco Collaboration Cloud and Edge Solutions
 
 

Implementing Cisco Collaboration Cloud and Edge Solutions

Course Code: CLCEI-G1

Duration: 5 days

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Implementing Cisco Collaboration Cloud and Edge Solutions Course Overview

The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) course provides you with knowledge of Cisco® Expressway Series solutions that enable business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options and additional Cisco Expressway Series features.

• Though a combination of lessons and hands-on labs, you will learn how to leverage collaborative technology to access secure, collaborative work supports including video, voice, content and remote workloads.

Skills Gained

After completing this course you should be able to:

• Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration

• Describe the Cisco Expressway-C additional features

• Configure and troubleshoot Cisco Collaboration solutions for B2B calls

• Describe how to secure B2B communication with Cisco Expressway Series

• Describe the Mobile and Remote Access (MRA) feature

• Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity® Connection and Cisco Instant Messaging and Presence (IM&P)

• Configure Cisco Webex® Hybrid Services

Who will the Course Benefit?

Collaboration Engineers involved in the design, implementation and troubleshooting of Cisco collaboration technologies, as well as administrators involved in the support and troubleshooting of Cisco collaboration technologies.

Requirements

Attendees should meet the following prerequisites:

• Understanding of networking technologies

• Understanding of voice and video

• Knowledge of Cisco Collaboration core technologies

• SIP and XMPP signalling protocols fundamentals

• Collaboration call control fundamentals of Cisco Unified Communications Manager


NOTE: Course technical content is subject to change without notice.



Course Contents

Configuring and Troubleshooting the Cisco Expressway Series



Cisco Expressway Series Architecture

Describe SIP and H.323 in the Cisco Expressway Series

Describe Interworking in the Cisco Expressway Series

Zones

Digit String Manipulation

Search Rules

Transforms

Troubleshoot Call Processing the Cisco Expressway Series

Backup and Restore

Configuring Cisco Expressway Additional Features



Describe Bandwidth Management

Hardening Local Endpoint Registrations

Describe Cisco Expressway Security and Clustering Features

Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series



Cisco Unified Communications Manager and Cisco Expressway-C Integration Overview

Call Flow

Dial Plan Overview

Call Policy

Troubleshooting Options for Cisco Unified Communication Manager and Cisco Expressway-C Integration

Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business



Describe Supported Services for B2B Collaboration

Describe Prerequisites for Business to Business Collaboration

Call Flow Including Cisco Unified Communications Manager Endpoints

Network Address Translation in a Collaboration Environment

Cisco Expressway Series B2B Call Troubleshooting

Securing Business-to-Business Communication



Firewall Traversal

Certificates

Secure Media

Secure Media Between Cisco Unified Communications Manager and Cisco Expressway Series

Toll Fraud Prevention

Configuring and Troubleshooting Mobile and Remote Access



Describe Prerequisites for Mobile and Remote Access

Describe Service Discovery

Explore Expressway Settings for MRA

Certificates

HTTP Proxy

Cisco Jabber Registration Procedure

Cisco Jabber Registration in Hybrid Deployment

Cisco Jabber Configuration File

MRA Troubleshooting

Integrating and Securing Mobile and Remote Access



Secure Cisco Unified Communications Integration

Cisco Unity Connection Integration

Cisco MRA Access Control Options

Additional Cisco MRA Features

Configuring Cisco Webex Hybrid Services



Cisco Webex Teams

Describe Cisco Webex Control Hub

Describe Cisco Webex Hybrid Media Services

Describe Cisco Expressway Network Requirements for Using Hybrid Call Service Connect

Explore Cisco Expressway Requirements for Using Hybrid Call Service Connect

Describe Cisco Webex Video Mesh

Labs



Deploy Virtualized Cisco Expressway

Perform the Initial Cisco Expressway Series Configuration

Register Endpoints on Cisco Expressway Series

Call Search History and Registration

Troubleshooting Tools

Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions

Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan

Configure Cisco Expressway Series Security Features

Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C

Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration

Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration (Practice Activity)

Implement a B2B Cisco Collaboration Solution

Troubleshoot B2B Calls on the Cisco Expressway Series

Troubleshoot B2B Calls on the Cisco Expressway Series (practice activity)

Secure a B2B Cisco Collaboration Communication

Configure MRA on the Cisco Expressway Series

Troubleshoot MRA on the Cisco Expressway Series

Configure MRA with Additional Application Integrations

Prepare for Cisco Webex Teams Integration

Configure Cisco Webex Hybrid Services  


 

Implementing Cisco Collaboration Cloud and Edge Solutions

Duration: 5 days

RRP: £2,895.00 exc. VAT 


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