Course Overview

Foundation in IT-enabled Business Change

The Foundation in IT-enabled Business Change training course provides an introduction to the business change lifecycle and the range of techniques used in the development of business changes that are enabled by information technology. The Foundation in IT-enabled Business Change course offers an approach that extends from the initial investigation of the organisation through the business change lifecycle to the implementation of the proposed changes. The course provides an overview of the underlying concepts and techniques that will support successful change projects.

BCS Professional Certifications

This course prepares participants to sit the examination for the Foundation Certificate in IT-enabled Business Change which is part of the BCS Professional Certifications portfolio (ISEB). This involves a one-hour, multiple-choice examination that is taken at the end of the course. This certificate is a specialist module for the Business Analysis Diploma.

SFIA Mapping

This course supports skills BUAN and CIPM, level 5.

Course Content

1. IT-enabled business change overview
   • The role of IT in business change
   • Four-view model of a business
   • Lifecycle for business change
   • Stakeholders in business change
   • Techniques for enabling business change
   • Business modelling techniques
2. Business/IT alignment
   • Understanding the organisation and the business environment
   • Strategic analysis techniques
   • SWOT analysis
   • Key areas for business/IT alignment
   • Business architecture frameworks
3. Business improvement definition
   • Principles of systemic thinking
   • Gap analysis
   • Options and feasibility
   • Risk and impact analysis
   • Content of a business case
4. Business change design
   • Business process improvement
   • Work practice and organisational modelling
   • Business information modelling
   • Information management
   • IT systems development lifecycles
5. Business change implementation
   • Planning the change implementation
   • Acquiring IT solutions - development and procurement approaches
   • Roles in business change implementation
   • Business culture and business change
   • Communications planning
   • Post-implementation reviews
   • Business change techniques
6. Benefits management
   • Features and benefits
   • Types of benefit
   • Balanced scorecard
   • Benefits realisation and reviews